The shipment of the package
Packages are generally sent within 5 days of receipt of payment and are sent by courier. Shipping costs include handling and packaging costs, as well as shipping costs. Transport costs vary depending on the country of delivery of the shipment. We recommend that you group your items in one order. We cannot separately group two separate orders and the shipping costs apply to each of them. The package will be sent at your own risk, but special attention is paid to the protection of fragile objects. The boxes are generously sized and the items are well protected.
1. If, for any reason, the Customer is not satisfied with his purchase, the items can be returned for change in size / number or refund within 3 days from the date of receipt of the goods and the shipping costs will be charged to the customer.
2. In the event of a Shipping or Bankrupt Item, the customer must return the item within a maximum of 3 days to Armando Dance. In this case the shipping costs will be borne by Armando Dance, in all other cases the costs are charged to the Customer.
- Returned items must not show any signs of use and must have intact warranty seals.
- Before returning, you must be authorized by armandodanceshop.com
- To request authorization for the return, the Customer must send an email to firstname.lastname@example.org within 3 days of receipt of the goods, containing the codes of the items to be returned or the order number in the case of total return; must be specified if a change of size / number or refund is requested or a Voucher (Credit Store)
- Once the return request has been received, armandodanceshop.com will send the customer an e-mail containing the return instructions.
- Unauthorized shipments will be rejected.
- The costs for return shipping costs are charged to the Customer.
- Customers who purchase with Partiva VAT cannot exercise the right of withdrawal.
For European and EXTRA CEE countries, any import costs or taxes are the responsibility of the customer.
The customer can choose 3 types of compensation:
1) Size / number change: it is possible to change for a different size or number of the same item, if available.
Refunds will be processed as soon as the receipt, verification and acceptance of the returned item is completed. The reimbursement amounts will be made with the same payment method made by the customer in the shortest possible time and, in any case, within 30 days of receipt of the return.
3) Voucher: armandodanceshop.com recognizes the customer a purchase voucher of the same amount that can be spent online within 1 year from the date of purchase and at the same purchase conditions. Purchase vouchers are not cumulative.